As of January 2018, free plans allow you to run applications with up to 10 concurrent users at a time. If you're currently subscribed to a Free Plan, you may have exceeded the imposed limit on usage. Read more about our different Subscription Plans here.

Upgrade to a Basic or Pro plan to enjoy access to routed media services which include TURN and the SFU/MCU and features that rely on those services to work, like recording and archiving.

To schedule a discussion with our Sales and Customer Relations Team, please email us at sales@temasys.io. With offices in Palo Alto (CA, USA), Bangkok (Thailand) and Singapore, we’re available pretty much around the clock.

Other articles you may be interested in: What is a concurrent user?| How do I subscribe to a Basic or Pro Account on the Temasys Console?