Using the Console

In your browser console, check for the following properties and make sure they match the expected value. 

  • AdapterJS.WebRTCPlugin.plugin.valid (expected true)
  • AdapterJS.WebRTCPlugin.plugin.isOutOfDate (expected true)
  • AdapterJS.WebRTCPlugin.plugin.expirationDate (expected: undefined)

For Premium/Enterprise version of the plugin, Check the following properties in addition to the one specified above.

  • AdapterJS.WebRTCPlugin.plugin.HasWhiteListingFeature (expected true)
  • AdapterJS.WebRTCPlugin.plugin.HasNonWhitelistedWebsitesDisbaledFeature (expected true)
  • AdapterJS.WebRTCPlugin.plugin.isWebsiteWhitelisted (expected true)

If screen-sharing doesn't work, Make sure that you are on a HTTPS URL and validate the following:

  • AdapterJS.WebRTCPlugin.plugin.HasScreensharingFeature (expected true)

  • AdapterJS.WebRTCPlugin.plugin.isWebsiteWhiteListed (expected true)
  • AdapterJS.WebRTCPlugin.plugin.isScreensharingAvailable (expected true)

Other Articles you may be interested in

Do I need to restart my browser after installing the WebRTC Plugin?

Do I need admin rights/elevated permissions to use the Temasys WebRTC plugin?

Can the WebRTC Plugin be installed per machine for Windows?